Privacy Policy
NWL Legal respects your privacy
General policy
NWL Legal respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our services and provide to you the services that you are entitled to as a visitor to our website.
This Privacy Notice (“Notice” ) describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (“GDPR”).
It is important that you read this Notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. Please note this Notice does not form part of any contract to provide services you may have with us from time to time.
We may modify this privacy notice at any time, but if we do so, we will notify you by publishing the changes on the www.nwl-legal.com website. If we determine the changes are material, we will provide you with additional, prominent notice as is appropriate under the circumstances, such as via email or letter. This notice was last updated in April 2019.
Data Controller
NWL Legal is a “data controller” for the purposes of the GDPR. This means that we are responsible for deciding how we hold and use personal information about you.
Requests for information or complaints
If you have any questions about this notice or how we collect your personal data, want to ask for a copy of your data, or you have a complaint about how we have used or looked after your data, you may contact our Data Protection Officer by email at dpo@nwleicestershire.gov.uk or in writing at:
Data Protection Officer
NWL Legal
Council Offices
Whitwick Road
Coalville
Leicestershire
LE67 3FJ
If you are ever unhappy with how we have dealt with your complaint, you can then contact the Information Commissioner’s Office, at:
The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AX
Website: www.ico.org.uk
Email: casework@ico.org.uk
Cookies
Online surveys of website usage
On occasion we may conduct online surveys of website usage. This is used to gauge our service, collect demographic information and other information that we may find useful to help us improve the service provided by the web site. These surveys are optional and we may share non-personal, aggregated information with third parties. The survey method deposits a cookie on visitors’ computers.
Third-party links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
How we will use information about you
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
– Where we need to perform the contract we have entered into with you
– Where we need to comply with a legal obligation
– Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal information in the following situations, which are likely to be rare:
– Where we need to protect your interests (or someone else’s interests)
– Where it is needed for official purposes.
Generally, we do not rely on consent as a legal basis for processing your personal data and we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. If it becomes necessary to obtain your consent, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of any contract with us that you agree to any request for consent from us and you will be able to withdraw your consent at any time.
Please be advised that any information, unless stated otherwise, will be sent to us via the open internet and is therefore not secure during transmission to us. This is because your information may pass from your contact pc to an internet service provider and then via other providers to NWL Legal, much in the same way as most e-mail correspondence.
Your rights
You have a right to access the personal data we hold about you. You may ask us to rectify or erase the personal data we hold about you or to restrict the processing we carry out. You can also object to the way we are processing your personal data or request that we transfer it to a third party.
For a full list of your rights and how these can be exercised, please visit www.ico.org.uk/your-data-matters for further details. You will not have to pay a fee to access your personal information (or to exercise any of the other rights).
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us by email at dpo@nwleicestershire.gov.uk or in writing at
Data Protection Officer
NWL Legal
Council Offices
Whitwick Road
Coalville
Leicestershire
LE67 3FJ
